2.1. Unless expressly stated otherwise, all copyrights and intellectual property on the site, including designs, images, audio, video, text, databases, software, code ("the Content") as well as symbols, trademarks, etc. ("the Marks") are Owned by the site alone, or owned by a third party, who authorized the site or gave a license to the site to legally use the contents or signs, including the site's business partners.
5.1. You may not use the site except for the purposes for which it is intended. The use of the website is permitted for private and personal purposes only and it may not be used for commercial purposes except for those specifically approved by the website.
5.2. As a user of the site, you agree not to:
5.2.1. retrieve data or other content from the Website to create or compile a collection, database or directory without prior written permission from the Website;
5.2.2. make any use of the website designs;
5.2.3. make unauthorized use of the website, including collecting email addresses, etc. by electronic or other means for the purpose of sending emails by automatic means;
5.2.4. bypass, disable or otherwise interfere with the security of the website, including using applications that prevent or limit the use or copying of any content;
5.2.5. Defraud or mislead the site and/or its users;
5.2.6. make incorrect use of the website's support services or submit false reports regarding the use of the website;
5.2.7. make automated use of the system, such as using scripts to send comments or messages, or using data mining, robots or similar data collection and extraction tools;
5.2.8. try to impersonate another person and/or transfer the access details to the website to another person;
5.2.9. use the information obtained on the site in order to harass, abuse or harm another person;
5.2.10. use the Site as part of any effort to compete with the Site;
5.2.11. retrieve, decipher or reverse engineer any part of the Site, an option on the Site or an application on the Site;
5.2.12. harass, intimidate or threaten any of the site's employees or agents;
5.2.13. delete the copyright or proprietary rights notice from any content or mark;
5.2.14. copy or adapt the website code or part thereof, including but not limited to Flash, PHP, HTML, JavaScript or other code;
5.2.15. upload or transmit (or attempt to upload or transmit) viruses, Trojan horses, or other material, including the use of spam, which will interfere with the use of the Site;
5.2.16. perform an action that will harm or damage the site, according to the site's discretion;
5.2.17. use the website in a way that is inconsistent with the law, regulations and rulings.
5.3. Without detracting from any additional right, any use of the website in violation of the above may result, among other things, in the termination or suspension of your rights to use the website.
8.1. A surfer who has left details on the site and is attached to the site's mailing list, approves the use of his details for the purpose of receiving marketing information, updates and advertisements that the site will make from time to time.
8.2. The mailing instructions detailed in the regulations below will apply to a surfer who left such details.
8.3. Do not leave the details of another person on the site without their consent and/or without their presence in front of the screen when leaving the details and after all the terms of the regulations have been explained to them.
8.10.3. if the terms of the regulations were violated;
8.10.4. If any action was taken by a surfer that would prevent others from continuing to use the site in any way.
8.10.5. The information in the mailing should not be considered as a promise of any result and/or warranty for the product and/or service offered therein.
8.11. The site will not be responsible for any damage (direct or indirect), loss, grief and expenses caused to the person leaving details and/or to any third parties as a result of using or relying on any content, information, data, presentation, advertisement, product, service, etc. appearing in the mailing. Any such reliance is made at the sole discretion and responsibility of the person leaving the details.
8.12. The mailing as a whole, including all the information that appears in it, is offered as is, and will be as accurate and correct as possible, however, the information may not be complete or, alternatively, there may have been technical or other errors in the information.
8.13. The surfer confirms that he will not have any claim regarding advertisements and/or advertisements displayed on the website, including regarding their location on the website. It is clarified that with regard to advertisements displayed under the auspices of a third party, the website does not have any intervention in the selection of the displayed advertisements, the truth of their design and the order of their appearance.
11. Purchase on the website:
11.1. Prices, availability and other purchase conditions appear on the website pages and may change from time to time. The site reserves the right to change the range of products and/or services or to discontinue them or to change the price of the products and/or services offered on the site and outside, without prior notice.
11.2. When ordering on the website, you are responsible for providing correct, accurate, current and complete information. The site may verify the details entered after placing an order, and may cancel or limit the order at any time. If a payment was made for a canceled order, the site will return the payment amount to the same payment method.
11.4. A purchase on the website is subject to additional terms and conditions of the credit companies and/or any other means of payment appearing on the website.
12. Delivery policy:
12.1. Top-up of airtime/top-up of Tokman cards will be possible online, after the purchase the buyer will have access to the product he purchased on the website.
12.2. The site will ensure the delivery of an order placed on the site to any place agreed upon by the parties when placing the order on the site.
12.3. SIM card orders placed on the website will be processed and delivered in the following schedules:
12.3.1. up to 7 business days by home courier;
12.3.2. up to 14 business days by registered mail;
12.3.3. Self-collection: by appointment only.
12.4. The prices on the website do not include the shipping cost. The shipping cost may be updated from time to time in accordance with what was stated when placing the order on the website.
12.5. The site may set a minimum amount for an order on the site.
12.6. In the event that a product ordered on the website is not available in stock, the website will inform the customer. If the person ordering is not available, the site will send the order without the missing product.
12.7. If the customer is not present at home when the courier arrives, at the time agreed with him in advance, the order will be returned and sent once more after payment of additional shipping fees by the customer.
12.8. Delivery of orders will be possible throughout the country subject to the following conditions:
12.8.1. There is reasonable accessibility to the place of order;
12.8.2. The website (including its courier company and/or Israel Post) delivers in the same area;
12.8.3.
If it is an organization, institution, kibbutz or settlement that cannot be reached without special permission and/or they do not have a regulated registration of streets and/or house numbers, the order will be delivered to the central distribution point in that place.
12.9. The site will not be responsible for any delay and/or delay in delivery and/or non-delivery, which will result from:
12.9.1. force majeure and/or events beyond the control of the site;
12.9.2. For reasons related to Israel Post/the site's courier company;
12.10. Closing the business so that the activity of the site and/or its suppliers and/or service providers will be affected, for any reason.
13. Refund, change and cancellation policy:
13.1. A request for a refund, change or cancellation of a transaction will be forwarded to the website using one of the means of communication listed at the bottom of the regulations.
13.2. Due to the nature of the service that allows immediate access to the service (making calls) immediately after receiving the product, changing and/or canceling the purchase of products will not be possible after purchasing them and gaining access to them and the buyer will not be entitled to any refund.
13.3. A refund, change or cancellation of an order for empty SIM cards only and/or unused SIM cards will be possible with a refund or exchange within a period of up to 14 days after the customer receives the order.
13.4. The refund will be made using the payment method with which the customer placed the order.
13.5. If the refund, change or cancellation is requested after 14 days of receiving the order, a request for a refund, change or cancellation of a transaction will be possible subject to considering the sole opinion of the site.
13.6. Return, change or cancellation will be approved after the customer receives a written notification from the site confirming this.
13.7.
In the event that a refund, change or cancellation was made because the customer regretted it (and not due to a defect or discrepancy) and was approved by the site:
13.7.1. The customer must return the product to the site when it is in its original packaging and in the same condition as he received it;
13.7.2. The product packaging has not been opened and the product has not been used in any way;
13.7.3. The product will be returned together with a transaction invoice or proof of transaction;
13.7.4. The costs associated with returning the order will apply to the customer;
13.7.5. A cancellation fee of 5% of the product amount or NIS 100 (whichever is lower) will be charged.
13.8. In the event that a refund, change or cancellation is made due to a defect in the product, the responsibility for collecting or replacing the defective product from the place where it was delivered will apply to the website.
13.9. A product that is defined as defective by the customer will be checked by the website. If, after checking the website, the product is found to be in good condition and/or the defect was made after the customer received the product as a result of unreasonable use, the customer will not receive a refund and will be able to request the product be sent back to him subject to payment of shipping fees once more.
13.10. What is stated in the regulations is subject to the provisions of the Consumer Protection Law, 5571-1981.
14. Jurisdiction:
14.1. These regulations and the use of the website will be exclusively governed by the laws of the State of Israel, but the international choice of law rules set forth in them will not apply.
14.2. The courts in the jurisdiction of the Northern District Court will have exclusive jurisdiction in all matters arising from and/or related to the Regulations and/or legal disputes that arise between you and the website.
15. Accuracy/ technical and other corrections:
15.1. The site as a whole, including all the information that appears on it, is offered to the public as is, and will be as accurate and correct as possible, however, the information may not be complete or, alternatively, there may have been technical or other errors in the information. The website reserves the right to correct mistakes and/or errors and/or inaccuracies as mentioned above and to update the information on the website at any time and without prior notice.
16. Site responsibility:
16.1. The information appearing on the website should not be considered as a promise of any result and/or a guarantee for the manner of activities of the products sold on it. The website will not be responsible for any damage, direct or indirect, that will be caused to the user as a result of relying on information that appears on the website and/or links to other websites and/or any other internal and/or external information source and/or use of the products presented by him.
16.2. The contents on the site can be used as they are (AS IS). It is not possible to adapt them to the needs of each and every person. The surfer will not have any claim, claim or demand towards the site regarding the features of the contents, their capabilities, their limitations and/or their suitability to his needs and the use of the website will be the sole responsibility of the surfer on the website.
16.3. The product images on the website are shown for illustrative purposes only. There may be certain differences in appearance, shade, size, etc. between the product, as it is presented on the website, and the product that will be delivered to the customer. A typo in the description of a product and/or its price will not bind the website.
Privacy policy for the "Simonline" website
Sim Online H.P. 200240042 (the "Company") welcomes your choice to browse the "Simonline" website operated by it at the address: www.simonline.co.il (the "Website"), the website respects the privacy of customers and website users, and considers it very important to preserve Increase. The privacy policy below is an integral part of the regulations and terms of use.
Cookie and Privacy Policy – SimOnline
1. General
SimOnline (the "Website") uses Cookies and similar technologies (such as Pixels, Web Beacons, SDKs, Advertising IDs, and Server Logs) to operate the site, improve user experience, analyze traffic, and deliver personalized advertising.
By continuing to use our Website, you consent to the use of these technologies as described in this policy.
2. Types of Data Collected
We and our partners may collect:
3. Legal Basis for Processing
Data processing is carried out on the following grounds:
4. Third-Party Services
Some data may be processed by third parties under their own privacy policies:
Address: Tel Aviv
Phone: 052-5619001
Email: info@simonline.co.il
Last update: 08.25